Retailer Advice, Sydney, Melbourne, Brisbane

Apr 2015 8

Vintage furs; a Place for repurposed beauties

By Leonie McCarthy | Customer Engagement | 3 min read

What I love about this is that here’s a business recycling and repairing and giving new life and form to things of beauty.

Feb 2015 27

The Internet of Things and what it means for you.

By Leonie McCarthy | Data Security Team & People | 4 min read

Industries are using your data to delight and enchant you, it is a win win, you are getting a more personalised unique experience, they are getting your business (and your data).

Feb 2015 9

Keeping an Eye on your Customers Neighbours

By Leonie McCarthy | Customer Engagement | 1 min read

Cape Cod (who are the contractors doing the renovation) sent me this lovely offer in the mail. Who wouldn’t take up a magazine subscription?

Apr 2014 22

Systems & Process are critical to your growth…

By Leonie McCarthy | Processes | 5 min read

Process cannot be enforced without good systems to enforce them and systems cannot produce good end results without robust processes in place. Want to grow? Expand to new markets? Take on another...

Nov 2013 4

Target foils my brain!

By Leonie McCarthy | Customer Engagement | 2 min read

I had a week of reading and listening about the brain and it’s many shortcuts last week. Belle Beth Cooper has written a few articles for Fast company and I have also been re-watching Tod Sampson on i-view and his brain training series.

Sep 2013 20

Australia Post; Parcel Pick Up Lottery

By Leonie McCarthy | Processes | 2 min read

Let’s start by saying every SINGLE employee that I have ever encountered at the Australia Post Depot in Artarmon has been thoroughly delightful and good humoured. They go out of their way to be nothing but helpful. *