What if you Treated People as Assets?

What if you Treated People as Assets?

Some time ago, (admittedly over a drink), a software provider was heard to wonder… “What if we selected the people we want to work with first, and then figured out the plan and the system?” At the time, this struck a chord. One of my measures of success is to ‘work...
Giving and Receiving Feedback

Giving and Receiving Feedback

Feedback: Tips to help calm the nerves I was recently asked to contribute a ‘customer’s perspective’ to a room full of people who are delivering to customers (like the one I shared with this software vendor). It took a lot of time and thinking to come up with a way to...