Systems Implementation
Are you struggling to implement new systems to improve your business processes?
You are not alone. The challenge of implementing a new system feels overwhelming for many business leaders. You need to align the system with your business needs, take action to implement it, and ensure accountability for its delivery and effective use; the process can feel overwhelming, complex, and fraught with potential pitfalls.
The pressure is real, isn’t it? Every day that slips by is another day your business is potentially falling behind. Others are advancing, getting projects delivered and improving their processes while you’re stuck in a cycle of confusion and delay. This frustration creates tension and even impacts your bottom line.
But what if there was a way to implement new systems in your business without the usual stress and complications?
What does success look like?
We are your partner in successful system implementation. We work with businesses like yours to deliver systems and improve processes. Our team of experts has experience across various technologies, including ERP, PLM, ecommerce platforms, integration and marketing technology.
Growth Opportunity
Sometimes, our clients engage us because they need extra capacity. Sometimes it’s because they don’t have the skills ‘in-house’ in their own team. Other times it’s because external eyes can see things and say things that help a business enact change efforts with less friction.
One Retailer’s Journey Towards Business Improvement
For instance, one of our clients, a well-known retailer, was struggling with the implementation of a new ERP system. Their previous in-house project manager lacked the necessary expertise, and the process was causing internal friction.
We stepped in and provided the necessary support.
We identified the issues, provided solutions, and guided them through the implementation process. Our presence brought about fresh perspectives, and our guidance led to smoother change efforts.
“Thank you and Rob, you have been such an important difference in launching our United Ecommerce project, we could not have got there without your efforts. We appreciate all your hard work, sanity and advice. We really have enjoyed working with you and I am sure will work with you again on future projects. Keep well through these difficult times and stay in touch Thank you again for everything – working with you made all the difference and guaranteed its successful launch.”
How will we stay accountable?
We believe in the power of Alignment, Action, and Accountability driven projects! And that getting alignment of the team, is the first step in successful project management and delivery of systems.
We ensure that the systems align with your business needs and that the people are aligned to the purpose of the project. We take the time to engage with the vendor partners you’ve chosen and align with them on ways of working, scope and timelines. We work alongside your team to get everyone into action, and we hold ourselves accountable for the results.
How will we work together?
Like many things that sound simple this one is harder than it looks. Our usual ways of working may not serve the way we need to work to align around project efforts. So, we need agreements for the project and how to create that work. We work with you and the vendors teams to align on what this working process will look like for your project.
1. Timeline document that is shared between all vendors. A client needs clarity about their part in the project and what they need to do.
2. Risks and issues tracking and pro-active approach to mitigation of these.
Why would we need help with this?
This is your opportunity to transform your business through effective system implementation. We work with a small group of clients so we can give focus and attention to their needs. We have limited capacity and work to ensure that every client is looked after comprehensively.
So, the time to act is now. Book a discovery call today and get your software project humming with our support.
Who is this for?
- If you’re starting a project and need some help to get going.
- If you’ve tried to start a project and it didn’t work (for whatever reason).
- If you just don’t have a project manager free to work on this project but need to get it moving.
Who is it not suited to?
- If you want someone to deliver the project with no input from your team (just not possible).
- If you are already a gun at implementing new system and change projects and have the right people on your team.
- If you’re already using your core systems to do everything and align your team.
How much does it cost?
We provide you with an estimate at the start of your project and work with you and the vendors to align on scope, timeline and cost to keep everything balanced.
The caveat being that we rely on you to be ready and commit to the process.
How long does it take?
We’re used to working at ‘retail pace’ meaning that every day counts. We will work to the agreed timeline and manage to the deadlines that keep us on track.
However, projects, by their very nature often take longer than we think because there’s unknown elements that we’re making assumptions about as the work evolves. We recommend always having contingency for both time and spend if you can.
What makes a good project manager?
- People who do what they say they’re going to, and hold themselves to account on that,
- People who have the project management skills that the client doesn’t, and can deliver on that,
- People who have the capacity to give the client the attention and focus they deserve,
- People who are there to support and act quickly when the client is in need,
- People who constructively challenge the client’s suggestions and seek to understand what is driving them,
- People who come with ideas for how the client can improve,
- People who care about the clients’ business.
100% of clients are people, 100% of team members are people.
Projects need 100% of the people to be working for the same outcome.
What results can you expect?
When you have us on your project implementation team, you’re getting more than a project manager ticking off
milestones and cracking the whip.
Our clients consistently report that the real value lies in the transformation we bring to the way teams
collaborate.
What you’ll truly gain is a team that’s better equipped for productive, positive conversations, aligned on shared
goals, and ready to tackle challenges with confidence. We’re committed to ensuring your people feel
supported and empowered throughout the process.
For us, it’s not just about delivering a project—it’s about leaving your team better connected and better
prepared to drive success long after we’ve gone.