Software & Process Implementation

See this list for what we think that looks like.

Systems Implementation

So now you’re there. You’ve found your ‘perfect’ system match *knowing that nothing is perfect and we all have imperfections so this is an aspirational perfect. 😉 You’ve done all that you can to ensure that the people you’re working with are good software vendors.

Now it’s time for the rubber to hit the road and get on with the delivery.

What does success look like?

Once we’re clear who we’re working with and what the expectations are of the project we spend some time fleshing out what success looks like for your project and your business. It’s important throughout the project to keep these success factors in focus and ensure that we’re adapting to still meet the business needs.

What does success look like?

Once we’re clear who we’re working with and what the expectations are of the project we spend some time fleshing out what success looks like for your project and your business. It’s important throughout the project to keep these success factors in focus and ensure that we’re adapting to still meet the business needs.

How will we work together?

Like many things that sound simple this one is harder than it looks. Our usual ways of working may not serve the way we need to work to align around project efforts. So, we need agreements for the project and how to create that work. We work with you and the vendors teams to align on what this working process will look like for your project.

Work with 6R

How will we stay accountable?

Alignment and clarity on the action plan are the beginnings of a good project delivery approach but we all need a little accountability nudge from time to time. We’ll help you out with this. It’s our job as project managers to hold ourselves (and the team) to account for your project delivery to be a success. To do this week use the usual tools like timelines and meetings and task lists and stay on top of what’s happening in the project right now whilst having focus on what’s coming up next.

1. Timeline document that is shared between all vendors. A client needs clarity about their part in the project and what they need to do.

2. Risks and issues tracking and pro-active approach to mitigation of these.

3. Actions (or tasks) and decisions register to remind you why we made a particular decision and what is coming up next.

1. Timeline document that is shared between all vendors. A client needs clarity about their part in the project and what they need to do.

2. Risks and issues tracking and pro-active approach to mitigation of these.

3. Actions (or tasks) and decisions register to remind you why we made a particular decision and what is coming up next.

Why would we need help with this?

Sometimes clients work with us because they need extra capacity, sometimes it’s because they don’t have the skills ‘in house’ in their own team, sometimes it’s because the external eyes can see things and say things that help a business to enact change efforts with less friction internally.

Who is this for?

  • If you’re starting a project and need some help to get going.
  • If you’ve tried to start a project and it didn’t work (for whatever reason).
  • If you just don’t have a project manager free to work on this project but need to get it moving.

Who is it not suited to?

  • If you want someone to deliver the project with no input from your team (just not possible).
  • If you are already a gun at implementing new system and change projects and have the right people on your team.
  • If you’re already using your core systems to do everything and align your team.

How much does it cost?

We provide you with an estimate at the start of your project and work with you and the vendors to align on scope, timeline and cost to keep everything balanced.

The caveat being that we rely on you to be ready and commit to the process.

How long does it take?

We’re used to working at ‘retail pace’ meaning that every day counts. We will work to the agreed timeline and manage to the deadlines that keep us on track.

However, projects, by their very nature often take longer than we think because there’s unknown elements that we’re making assumptions about as the work evolves. We recommend always having contingency for both time and spend if you can.

How much does it cost?

We provide you with an estimate at the start of your project and work with you and the vendors to align on scope, timeline and cost to keep everything balanced.

The caveat being that we rely on you to be ready and commit to the process.

How long does it take?

We’re used to working at ‘retail pace’ meaning that every day counts. We will work to the agreed timeline and manage to the deadlines that keep us on track.

However, projects, by their very nature often take longer than we think because there’s unknown elements that we’re making assumptions about as the work evolves. We recommend always having contingency for both time and spend if you can.

What makes a good project manager?

  • People who do what they say they’re going to, and hold themselves to account on that,
  • People who have the project management skills that the client doesn’t, and can deliver on that,
  • People who have the capacity to give the client the attention and focus they deserve,
  • People who are there to support and act quickly when the client is in need,
  • People who constructively challenge the client’s suggestions and seek to understand what is driving them,
  • People who come with ideas for how the client can improve,
  • People who care about the clients’ business.

100% of clients are people, 100% of team members are people.

Projects need 100% of the people to be working for the same outcome.

What results can you expect?

At the very least you get a set of documents that you can align on and clearly communicate through your project delivery. However, clients report getting a great deal more out of us than just managing to the project timeline and keeping the project on track.

Our commitment is to you and your team. We will take care with your people and focus ourselves and the project efforts on alignment for positive and productive conversations.

Please help us. We want results.