Future trends 2016 and beyond, what’s in store?

Future trends 2016 and beyond, what’s in store?

Earlier this year, here at 6R we attended a macro trend presentation (looking at big picture consumer trends). The presenters talked about ‘4C thinking’ collaborative, creative, conversational and convergent. This is not a ‘next year’ type of trend forecast but...
Customer experience on tour

Customer experience on tour

Family holiday and we have arrived in Cardiff in Wales to see the Australia V Fiji game (Rugby World Cup 2015), we are exploring from our hotel after having a delayed flight and a quite early start from Dublin. Everyone is hungry verging on hangry and we happen upon a...