6R Retail are project management experts who align strategy,
deliver technology projects and navigate change,
shoulder to shoulder with IT and Digital business teams.
Words of praise
We work to build good relationships with our clients and the project teams we work with. It’s incredibly valuable to get feedback on what’s working (and what’s not). We build that into our working process to continue to improve.
“The new website we launched looks better visually & improves the customer experience dramatically – but that’s just the tip of the iceberg; behind the front-end we also completely rebuilt the eCommerce foundations of the business.”
“The 6R team played a crucial role in the success of our project by ensuring clear communication and collaboration with vendors and stakeholders. Their efforts have helped us achieve our goals and vision for the project.”
“Thank you and Rob, you have been such an important difference in launching our United Ecommerce project, we could not have got there without your efforts. We appreciate all your hard work, sanity and advice. We really have enjoyed working with you and I am sure will work with you again on future projects. Keep well through these difficult times and stay in touch Thank you again for everything – working with you made all the difference and guaranteed its successful launch”
“Simple can be harder than complex:
You have to work hard to get your thinking clean to make it simple.
But it’s worth it in the end because once you get there, you can move mountains.”
HOW DO WE DO THIS?
FOCUS ON THE CLIENT PROJECT
What that means for a client is a focus on their team and skills and complimenting their existing teams skills with project delivery expertise.
Practically, this takes the form of working with teams to build ways of learning and sharing that knowledge.
We focus on communicating clearly about the project inside the business and working to articulate expectations early in the project cycle.
LEADING BY EXAMPLE
People hear your words but also watch your actions. It’s important for us as partners to bring the best energy we can to your team and business.
We build positive energy from the ground up by ensuring that we’ve ‘put our own oxygen masks on first’ before helping others.
Looking after ourselves and developing our own skills and knowledge by learning new things is part of how we prepare to engage with clients.
TOOLS, TEMPLATES & EXPERIENCES
Working with 6R Retail offers several benefits to retail businesses looking to improve their operations.
With a strong focus on strategy and change management, our team of experts can help clients achieve their objectives through effective vendor management and system implementation.
We bring a wealth of experience in various technologies, including ecommerce platforms, marketing technology, and more. Additionally, our clients have access to our collection of tools and templates to help streamline business processes and drive growth.
By partnering with 6R Retail, businesses can improve efficiency, reduce costs, and increase profitability.
how do we do this?
FOCUS ON THE CLIENT PROJECT
What that means for a client is a focus on their team and skills and complimenting their existing teams skills with project delivery expertise.
Practically, this takes the form of working with teams to build ways of learning and sharing that knowledge.
We focus on communicating clearly about the project inside the business and working to articulate expectations early in the project cycle.
LEADING BY EXAMPLE
People hear your words but also watch your actions. It’s important for us as partners to bring the best energy we can to your team and business.
We build positive energy from the ground up by ensuring that we’ve ‘put our own oxygen masks on first’ before helping others.
Looking after ourselves and developing our own skills and knowledge by learning new things is part of how we prepare to engage with clients.
TOOLS, TEMPLATES & EXPERIENCES
Working with 6R Retail offers several benefits to retail businesses looking to improve their operations.
With a strong focus on strategy and change management, our team of experts can help clients achieve their objectives through effective vendor management and system implementation.
We bring a wealth of experience in various technologies, including ecommerce platforms, marketing technology, and more. Additionally, our clients have access to our collection of tools and templates to help streamline business processes and drive growth.
By partnering with 6R Retail, businesses can improve efficiency, reduce costs, and increase profitability.
WHAT 6R STANDS FOR
6R was born out of 5R which came from the 4P’s – sounds like a bit of a wobbly old family tree, but there’s logic in it. Simply put it’s a way to remind ourselves that in retail, as many things change the fundamentals of getting product, promotion and margin right are not lost but further augmented by digital tools.
PRODUCT
The right product; the one that meets the customer need. Is constructed well and serves it’s purpose.
It is sourced ethically, has supply chain transparency and can be recycled, reused and reimagined after it’s first life.
PRICE
Getting the price right your customer means representing the right value to the customer.
Creating a pricing structure that makes sense to a customer and where they can see the value exchange easily takes balancing margin and customer perception. It’s so easy for your customer to do a quick price check, make sure the price is right.
PROMOTION
Customers are now conditioned to expect promotional period markdowns and value shoppers will wait for those times.
When designing promotions retailers should look to offer value to and ensure they don’t OVER communicate.
PLACE
This used to be all about getting the right product to the right store so the customer could shop it; ensuring that the stores had inventory that was reflective of that customer and demographic.
It’s evolved! Spurred on the the need to shop from your bed, couch or living room, the focus for retailers now is to make the store and service come to life no matter the method.
QUANTITY
The right quantity was all about allocations and ensuring that stores had an appropriate selection, that stock wasn’t sitting in back rooms inaccessible to the customer.
New ideas like pre ordering are going to help retailers get even more accurate about quantity and reduce waste and discounting at the end of seasons. Made to order creates the exact quantity that we need with no leftover.
PEOPLE
People in retail, in projects and in life are everything.
If you get this ‘right’ everything else seems easier. The right customer facing people, the right technical people and the right partners make your projects work.
WHO IS BEHIND 6R RETAIL
Leonie McCarthy started 6R Retail with the objective of ‘interesting work with great people’ and is incredibly grateful that the 6R team get to work with great people on interesting projects (and interesting people on great projects).
Leonie McCarthy
Leonie has 20 years experience supporting customer-centric organisations in the retail sector with systems and technology, including ERP, PLM, PIM, Ecom, Mar tech, middleware, and warehouse systems. She has led complex technology change and transformation projects and is known for her ability to navigate IT providers to align with clients’ needs. Leonie leads a team focused on building positive and collaborative relationships between stakeholders and taking a practical and direct approach to challenge the status quo. Her leadership is based on developing potential and creating possibilities and opportunities for others.
What we are blogging about
Estimating for projects; and keeping a sense of humour!
While every project is different there are some ‘truisms’ that can be applied across the board or at the very least to keeping a sense of humour whilst estimating for and engaging in projects. We...
Project phases diagram | communicating visually to save time
Often when I describe what we do at 6R I say “we speak conversational tech” and somehow people know what I mean by this. We are not IT people, rather business people who have learned how to...
Get the basics right for Mothers day
Mothers day can be a big deal to some retailers; it can be a mother load of work too. I caught up with a friend who works on the shop floor in a womens wear brand after the mothers day weekend...