Master your system, don’t just ‘Survive’ it
Most retailers stop at ‘go live.’ The real wins come afterwards: extracting value, evolving with your customers, and making the system feel like it was built for you from day one.
We know mastery isn’t a finish line, it’s how you run the race after everyone else has packed up.
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Make your systems part of everyday work
Most businesses use less than half of what they pay for.
Mastery means squeezing every dollar of value out of your investment, instead of drowning in workarounds or reverting to spreadsheets.
Improvement is a mindset, not a milestone. The industry changes and so do your needs, clinging to old habits is costly.
Common Traps
It’s easy to fall back into old habits if the right structures and support are not in place to encourage people to make the daily changes they need to.
Our proven mastery process for success
Most consultants vanish after go-live. We see that as the very start of true transformation. Mastery isn’t about knowing every button, it’s about making your system serve your business, not the other way around.
Diagnostics
Regular health-checks to spot trouble early—before it spirals.
Peer learning
Bring your team’s unsung experts to the spotlight.
Continuous tweaks
Treat your system like a living thing; iterate, optimise, adapt.
Tangible success
When project teams break the cycle of stalled projects and build momentum, the results speak for themselves.
Our clients have smashed deadlines, turned chaos into clarity, and delivered measurable gains, sometimes in half the time thought possible. These aren’t just wins on paper; they’re real-world turnarounds that prove what happens when you bring a team together around clear purpose, get on with it and hold each other to account.
40%
Improved Customer Satisfaction Rate
FILA saw a lift in customer satisfaction
14%
Increase in AOV
Improved site speed, ease of navigation, free shipping threshold call out, suggested add ons in cart with Platypus shoes
12 week
ERP implementation
12 week ERP implementation with Incu
Words of praise
We work to build good relationships with our clients and the project teams we work with. It’s incredibly valuable to get feedback on what’s working (and what’s not).
We build that into our working process to continue to improve.
“We started work with 6r during a challenging period where to maintain the businesses revenues we needed to implement Ship from Store processes in a very short time frame. 6r oversaw the whole project and ensured that all stakeholders understood what needed to be done while meeting a deadline of 11 days“
“6R provided valuable assistance to Aje during their project’s discovery and documentation process. Leonie’s knowledge of the retail industry and ability to champion discipline and structure helped the team ask the right questions, create buy-in and understanding, and set the tone for the project’s success.”
“I wanted to share thanks and appreciation for all the planning, diligence, care and intelligence you bring to our team every day. You are a driving force in supporting our strategy and vision and we are all the richer for having you in our team. We are truely thankful for your relentless dedication to our people and projects.”
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FAQs
Find answers to common questions about our systems selection process.
How will we work together?
We align with your teams to ensure effective delivery and assess the impact of our efforts. While it sounds straightforward, achieving seamless collaboration can be challenging. Our focus is on refining processes to improve your operations.
How will we stay accountable?
Accountability is key to success, and we’re here to provide that support. Our team will ensure that we hold ourselves accountable for your systems' performance. Together, we’ll track progress and make necessary adjustments.
Who is it not suited to?
This approach isn't for those seeking a quick fix without team involvement. Our process thrives on collaboration and long term commitment, if this doesn't sound where you're at then maybe the right option is to build better ways of working.
Who is this for?
Our services are ideal for those who feel unclear after project completion. If you’re facing challenges with inventory, sales, or payment processes, we can help clarify and resolve these issues. We support teams ready to navigate complexities.
How long does it take?
Project timelines vary, but we prioritise transparency regarding our schedule. Working at 'retail pace' means we understand that every day counts. We’ll establish clear milestones to keep the project on track.
Still have questions?
We're here to help.
Don’t Just Launch,
Land It Right
Retail integrations are riddled with hidden traps.
Legacy systems, data migration woes, vendor “overpromises,” shifting requirements, and change fatigue that quietly kills adoption. Want a system that works, not just a system that’s “live”? Partner with experts who’ve failed before, learned, and have the scars to prove it. That’s what sets us apart.
Get your FREE 52-Week Planner and turn your goals into action! Stay organized, motivated, and on track with a bonus Goal-Setting Workbook packed with actionable strategies.
Resources
We work on lands cared for by First Nations people for thousands of years. We honour their enduring connection to country, and pay our respects to Elders past and present, knowing true progress means listening first.
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