Get the right software from the start
Retail teams know their business best, but even the most experienced leaders get tripped up by hidden gaps when evaluating new tech. Research shows 55-75% of ERP projects fail to meet their goals and most big projects blow out on cost and timing, wasting precious resources and energy.
The common thread?
A lack of proper groundwork. A failure to honestly map the business, the pain points, and what “best fit” actually looks like for your unique world.
A 6R Systems Audit makes sure your team maintains control, clarity, and commercial common sense—so vendors can’t sell you a miracle only you can deliver.
"Finding the right system(s) that meet the unique needs of your business can be challenging. It can be difficult to determine whether what a software vendor is offering, is a good match for your business."
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What We Do
Clear, strategic software selection
We help you define your software needs precisely. Our approach creates a solid framework for assessing new systems and enhancing the ones you already have.
A structured approach to software evaluation.
Tailored solutions for your business's unique requirements.
Expert guidance for optimal software selection.
Avoid the costly ‘wrong-fit’ trap with our expert software selection services.
Choosing the right software is crucial for your business success. The wrong choice can lead to disruptions, stalled adoption, and frustration among your team. We ensure you have a solid foundation to make informed decisions, minimizing risks and maximizing efficiency.
Use these process flows to:
Streamline onboarding and training
Guide internal improvement initiatives—even without new tech (trust us, there’s always something)
Spot quick wins in current systems
6R systems audit: What you get
Not just templates—real business alignment. Here’s what’s included, and why it works:
Mapping Your Current Landscape
Business System Overview
A clear diagram revealing your existing tech stack, integrations, and overlaps—so hidden risks and untapped strengths are visible to all.
Process Flows
Current-state process maps co-designed with your team, exposing where delays, manual workarounds, or hidden “bandaids” lurk.
Process Flows
Current-state process maps co-designed with your team, exposing where delays, manual workarounds, or hidden “bandaids” lurk.
Pinpointing Gaps and Opportunities
Pain Point Analysis
“What slows us down?” “Where do errors actually sneak in?”—we bring every team’s perspective together in one place to build shared understanding.
Defining Future-State Requirements
User Story Requirements
Your real people, your words. We workshop what you actually need systems to do, so future vendors solve business problems rather than shoehorning features.
“Fit Test” Criteria
No more sales-led decisions. Your team defines the “must-haves” and “won’t live withouts” before vendors get near the business.
The Output
Tailored Documentation
A pack you own, giving you internal alignment in any vendor demo, RFP, or negotiation.
Tangible success
When project teams break the cycle of stalled projects and build momentum, the results speak for themselves.
Our clients have smashed deadlines, turned chaos into clarity, and delivered measurable gains, sometimes in half the time thought possible. These aren’t just wins on paper; they’re real-world turnarounds that prove what happens when you bring a team together around clear purpose, get on with it and hold each other to account.
40%
Improved Customer Satisfaction Rate
FILA saw a lift in customer satisfaction
14%
Increase in AOV
Improved site speed, ease of navigation, free shipping threshold call out, suggested add ons in cart with Platypus shoes
12 week
ERP implementation
12 week ERP implementation with Incu
Words of praise
We work to build good relationships with our clients and the project teams we work with. It’s incredibly valuable to get feedback on what’s working (and what’s not).
We build that into our working process to continue to improve.
“We started work with 6r during a challenging period where to maintain the businesses revenues we needed to implement Ship from Store processes in a very short time frame. 6r oversaw the whole project and ensured that all stakeholders understood what needed to be done while meeting a deadline of 11 days“
“6R provided valuable assistance to Aje during their project’s discovery and documentation process. Leonie’s knowledge of the retail industry and ability to champion discipline and structure helped the team ask the right questions, create buy-in and understanding, and set the tone for the project’s success.”
“I wanted to share thanks and appreciation for all the planning, diligence, care and intelligence you bring to our team every day. You are a driving force in supporting our strategy and vision and we are all the richer for having you in our team. We are truely thankful for your relentless dedication to our people and projects.”
Blog
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FAQs
Find answers to common questions about our systems selection process.
Is the audit only for people buying new tech?
No—clients see big wins from simply documenting and aligning on how things work today. Sometimes, the solution is right under your nose.
Can you tell us what system to choose?
No—and be wary of anyone who claims they can without living in your business. We guide your process, stress-test your thinking, and help build a defensible business case for what you select.
What can go wrong if we skip this?
Expect rework, vendor confusion, budget/capacity blowouts, and a long tail of frustration. A rushed selection saves time today but costs you for years to come.
Investment & Timing
Cost: Fixed price, agreed upfront (AUD), based on your team’s scope and availability.
Timing: As fast as your business can move.
Typical process is 6-8 weeks, but can be expedited if needed.
Last words of Wisdom
Don’t buy the fairy tale. If a vendor promises a “plug and play” fit before they’ve worked with your team, run.
Templates don’t build alignment. You can download 100 free frameworks—but only real, facilitated conversation gets your team on the same page.
It’s not about the software. The value is in the honest self-assessment, not in a shiny demo
Still have questions?
We're here to help.
Stop Guessing,
Start Owning Your Systems
The 6R Systems Audit is your business’s insurance against wasted investment and “software disappointment gap”. Own your process, set your team up for success, and approach vendors with confidence, not hope.
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